Return policy

If you are unhappy with your order, please let us know how we can make things better. All claims for
shortages or damaged material must be made within 48 hours of delivery.
‍
Please email sales@richmondsquare.ca to request a return authorization or bring your purchase directly
to the store. Please return your purchase within 30 days.

Items purchased from our e-shop cannot be returned more than 30 days after delivery. There will be no exceptions. In addition, all returned items must be in unopened, unused condition to be accepted.

You are responsible for the cost of shipping and packaging for any returns.
‍
Items marked as Final Sale cannot be returned.